Privacy Policy
Effective [date]. This policy explains what information Vanta Flat Roofing collects through this website, by phone and by text, and how we use it.
Information we collect
Information you give us
- Your name, phone number, email address and ZIP code when you fill in our estimate form.
- Details about your property and roof, and any photos you upload or text to us.
- What you tell us when you call, text or email us.
Information collected automatically
- Basic device and usage data, such as browser type, pages visited, time on site and the website that sent you here.
- Cookies and similar technologies used by our analytics tools. [List the tools you use, e.g. Google Analytics 4, Google Ads conversion tracking]
- Call details from our call tracking service, such as the number you called from, call time and length, and the web page or ad that led to the call. [Name your call tracking provider, and say whether calls are recorded]
How we use your information
- To answer your request, schedule inspections and give you estimates.
- To do the work you hire us for, and to send invoices, warranty documents and photos of the job.
- To contact you about your request by phone, email or, if you agree, text message.
- To understand how people use our website and improve it, and to measure which advertising brings us calls.
- To meet legal, tax and insurance obligations.
Text messages
If you agree to receive texts, we will only text you about your roofing request or job. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts, or HELP for help. We do not share your mobile number or text consent with third parties for their marketing.
How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us run the business, such as website hosting, form, email, call tracking, scheduling and payment providers, only as needed to provide their service.
- Roofing material manufacturers, when needed to register a warranty on your new roof.
- Authorities such as the NYC Department of Buildings, when a permit requires it.
- Others when the law requires it, or to protect our rights and the safety of others.
Cookies and your choices
You can block or delete cookies in your browser settings. The site still works without them. You can opt out of Google Analytics with Google’s browser add-on, and manage ad personalization in your Google account settings.
How long we keep information
We keep estimate requests for up to [2 years]. We keep job records, including photos and warranty documents, for as long as your warranty runs plus [X years], and as long as tax and insurance rules require.
How we protect information
We use reasonable administrative, technical and physical safeguards, including encrypted connections (HTTPS) on this website and access limits on our records. No method of sending or storing data is completely secure.
Your rights
You can ask us to show you, correct or delete the personal information we hold about you, or to stop contacting you. Email info@vantaflatroofing.com or call (929) 219-1763. We will respond within 30 days. Depending on where you live, you may have additional rights under your state’s privacy law.
Children
This website is not meant for children under 13, and we do not knowingly collect information from them.
Links to other sites
Our site links to other websites, such as Google reviews. Their privacy practices are their own.
Changes to this policy
If we change this policy, we will update the effective date at the top of this page.
Contact us
Vanta Flat Roofing
1512 Nostrand Ave, Brooklyn, NY 11226
(929) 219-1763
info@vantaflatroofing.com